Jan13

Marissa Mayer on Google user experience

Marissa Mayer of Google spoke at PARC on Tuesday night. Marissa is product manager for Google.com and formerly the technical lead for the user-interface team. Alan Williamson provides a good summary of the event.

Some interesting bits of information:

  • The Google copyright statement was added to the bottom of the home page as an end of page marker after users expected more page content to load.
  • If at least 20% of people use a feature Google will include it in the full site. At least 5% of users need to use an advanced feature before it is included in Google's advanced search page.
  • "I'm Feeling Lucky" is hardly ever used, but users view the button as a comfort and a part of the Google experience so it has not been removed.
  • Gmail designers discovered there were approximately six types of e-mail users. Google was designed around these six usage cases and used within Google for two years prior to public announcement.

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Niall Kennedy Niall Kennedy is a web technologist in San Francisco, California in the United States. I am very interested in the world of... MORE »

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