Knowledge @ Wharton : A View From the Developing World

Knowledge @ Wharton article details some specifics about outsourcing to developing nations: specifically India. “According to a NASSCOM-Hewitt Associates survey, the average salary of a call center worker in India is $180 a month. This is five times the country’s per capita income. For a fresh college graduate, a call center job pays about 2.5 times as much as other job openings.”